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Home / Your Electric Service / Dual Service Requirements

Dual Service Requirements

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If you are currently served by WFEC and would like service to continue at your current location while moving to your new location, also served by WFEC, we will be happy to provide dual service. The following is a list of requirements for dual service:

  1. The balance on the current account must be zero.
  2. The member must provide a disconnect date for the current location.
  3. The member must provide a connect date for the new location.
  4. The member must pay a $35 transfer fee.
  5. The member must provide a picture identification in the office if requested.
  6. Only the member owner may authorize changes to their account.
  7. Dual Service is only available for 7 days.

If you require dual service for longer than 7 days, you will need to pay a deposit, service charge, and membership fee on your new account, and the deposit and membership fee on your existing account will be refunded against your final bill when the account is closed.

Please keep in mind that you will receive a final bill for your current location. This final bill will include energy charges incurred from your previous meter reading date on your original meter through your disconnect date. Depending upon the length of time between these two dates, the final bill at your original location may be higher than usual due to an extended billing cycle to accommodate your move.

This process is the same for residential and commercial members.

Related Links

Other Service Requirements

Learn about deposits and service fees required by the cooperative & view electric wiring requirements.

  • Energy Efficiency Tip

    Energy Efficiency TipAppliances & lighting can heat up our homes more than we think. To save energy, minimize the activities that generate additional heat, like continuously running a computer.

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Your Bill

  • Pay Your Bill Online
  • Understanding Your Bill
  • Ways To Pay Your Bill
  • Ways to Reduce Your Bill
  • View Your Account
  • Modify Your Account
  • Levelize Your Bill
  • EZ Pay Power (Prepaid)

Your Electric Service

  • Apply for Service
  • Disconnect Your Service
  • Transfer Your Service
  • Mobile Apps
  • Text Power
  • Service Requirements
  • View Current Outages
  • Dual Service Requirements
  • Line Extension
  • Tree Trimming/Right-of-Way

Your Cooperative

  • Mobile Apps
  • Products and Services
  • Hurricane Preparedness
  • Medically Essential Service
  • GenerLink™ Transfer Switch
  • Current Light Flashes
  • Capital Credits
  • Electrical Safety
  • Youth Tour Competition
  • West Florida Electric Scholarship
  • Empower Energy Education Workshop
  • The Cooperative Difference
  • Economic Development
  • WFEC Member Survey
  • Solar Energy
  • Outdoor Lighting
  • Co-ops Vote
  • Community Involvement

Save Energy, Save Money

  • Relief Agencies Assisting with Bill Payments
  • Energy Audits
  • Manufactured Home Program
  • Heat Pump Rebates
  • Energy Efficiency Loan Program
  • ChooseEV Electric Vehicle Resources
  • Customized Home Energy Report
  • DIY Energy Savings Tools
  • Together We Save

About Us

  • Careers
  • Board of Trustees
  • Board Meeting Minutes
  • Touchstone Energy
  • Executive Staff
  • History
  • Company Overview
  • Statement of Nondiscrimination
  • Bonifay District Office
  • Graceville District Office
  • Sneads District Office
  • Electric Rates
  • Fees
  • WFEC Bylaws

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1.800.342.7400www.westflorida.coop

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