West Florida Electric

1.800.342.7400
1.855.My.WFECA
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Home / Fraud Alert!

Fraud Alert!

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A WFEC member was contacted by a scam artist and told that they needed to make payment with a certain amount of money or their West Florida Electric account would be disconnected. This scam artist used actual cooperative employee names and made the phone call look as though it was coming from the co-op on the member’s caller ID. This is a scam! Law enforcement has been notified.

 Please remember, that WFEC only contacts its members if there is an outage situation, electrical service or billing issue. The best practice is to never give your personal information to anyone over the phone unless you initiate the call. If you ever question a call you receive or whether someone is a WFEC employee or represents the co-op, please hang up and call (800) 342-7400 with any questions.

If the cooperative is conducting a survey or is running any type of promotion you will be informed of it by mail, in the Current Light Flashes, monthly bill inserts, on our website or Facebook page. 

Easy Site Navigation

Your Bill

  • Pay Your Bill Online
  • Understanding Your Bill
  • Ways To Pay Your Bill
  • Ways to Reduce Your Bill
  • View Your Account
  • Modify Your Account
  • Levelize Your Bill
  • EZ Pay Power (Prepaid)

Your Electric Service

  • Apply for Service
  • Disconnect Your Service
  • Transfer Your Service
  • Mobile Apps
  • Text Power
  • Service Requirements
  • View Current Outages
  • Dual Service Requirements
  • Line Extension
  • Tree Trimming/Right-of-Way

Your Cooperative

  • Mobile Apps
  • Products and Services
  • Hurricane Preparedness
  • Medically Essential Service
  • GenerLink™ Transfer Switch
  • Current Light Flashes
  • Capital Credits
  • Electrical Safety
  • Youth Tour Competition
  • West Florida Electric Scholarship
  • Empower Energy Education Workshop
  • The Cooperative Difference
  • Economic Development
  • WFEC Member Survey
  • Solar Energy
  • Outdoor Lighting
  • Co-ops Vote
  • Community Involvement

Save Energy, Save Money

  • Relief Agencies Assisting with Bill Payments
  • Energy Audits
  • Manufactured Home Program
  • Heat Pump Rebates
  • Energy Efficiency Loan Program
  • ChooseEV Electric Vehicle Resources
  • Customized Home Energy Report
  • DIY Energy Savings Tools
  • Together We Save

About Us

  • Careers
  • Board of Trustees
  • Board Meeting Minutes
  • Touchstone Energy
  • Executive Staff
  • History
  • Company Overview
  • Statement of Nondiscrimination
  • Bonifay District Office
  • Graceville District Office
  • Sneads District Office
  • Electric Rates
  • Fees
  • WFEC Bylaws

Outage Map

2023 West Florida Electric Cooperative, Inc. © All rights reserved.
1.800.342.7400www.westflorida.coop

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