WFEC has a new 24-hour outage hotline number solely for reporting power outages. The number,
1.844.OUTAGE1 (1.844.688.2431), is the only number you will need to remember to report a power outage at your location. It’s also super easy to remember!
Because of the new phone number, we want to remind you that now is a great time to take a moment to update your WFEC account information. During outages, a key piece of information used to identify your location is a phone number. That’s why it’s so important for WFEC to have your most recent phone number on file. If you call from a number not listed on your account, the system won’t recognize your location. This could delay your power restoration during storms. You don’t want that to happen and neither do we, so please make sure all of your account information is completely updated, including adding a cell phone number or any number you might call from to report an outage.