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If you have or see an outdoor light that is not working on WFEC’s system, please contact the cooperative to report it. When reporting a problem, please provide the information listed below, so that we can make the repair and contact you if necessary.

• Provide the member account number or meter number, just like when reporting a power outage. Some members have multiple yard lights – members may be asked where the light is located on the property.

• Describe the nature of the problem; such as light is blinking, bulb is burned out, etc.

• Provide contact information such as the name, address, email address, or phone number of the person reporting the outdoor light so that they can be contacted if needed. Providing as much information as possible will help ensure the proper response to your request.

To report a broken or malfunctioning outdoor light, contact WFEC at 800-342-7400 or call your local district office during normal business hours.

If you experience any other types of damage at your home - such as leaning poles, broken meter bases/meters, damaged surge equipment or other related items, please contact the cooperative.