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West Florida Electric COVID-19 Response - For the safety of our members, customers and employees during the COVID-19 outbreak, our lobbies will be closed to the public. Drive-thru services remain open at all office locations from 8 a.m. to 5 p.m. Members can manage their accounts through the WFEC App, online, over the phone or by visiting our drive-thrus. Applications for new service may be completed online. If you have any questions, please call 800-342-7400.
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Washington County Approves Electric Utility Franchise Fee

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On August 24, 2017 the Washington County Commission enacted a county ordinance requiring electric utilities to enter into a franchise agreement with the county. Members of West Florida Electric and customers of Gulf Power living in the unincorporated area of Washington County will be affected by this county ordinance.

The Washington County Ordinance requires the electric companies to collect a 5% franchise fee and remit it to the county. The fee will be a separate item on the bill shown as Washington County Franchise Fee.

A utility franchise is a contract between the county and a utility company that outlines certain requirements for the utility to use the county’s public rights-of-way. The establishment of franchise agreements between local cities and counties is a legal process provided by Florida Statutes.

After reading the ordinance at a public meeting, the commission voted to adopt it. West Florida Electric will be required by law to collect the fee. WFEC members in Washington County will see this line item on their
electric bill in October.

  • Energy Efficiency Tip

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Your Bill

  • Pay Your Bill Online
  • Understanding Your Bill
  • Ways To Pay or Receive Your Bill
  • Ways to Reduce Your Bill
  • View Your Account
  • Modify Your Account
  • Levelize Your Bill
  • EZ Pay Power (Prepaid)

Your Electric Service

  • Apply for Service
  • Disconnect Your Service
  • Transfer Your Service
  • Mobile Apps
  • Service Requirements
  • View Current Outages
  • Dual Service Requirements
  • Line Extension
  • Tree Trimming/Right-of-Way

Your Cooperative

  • Mobile Apps
  • Products and Services
  • GenerLink™ Transfer Switch
  • Current Light Flashes
  • Capital Credits
  • Economic Development
  • Electrical Safety
  • Youth Tour Competition
  • Community Involvement
  • The Cooperative Difference
  • Co-ops Vote
  • Outdoor Lighting
  • Medically Essential Service
  • WFEC Member Survey
  • Solar Energy

Save Energy, Save Money

  • Energy Audits
  • Together We Save
  • Manufactured Home Program
  • H2O Plus
  • DIY Energy Savings Tools
  • Customized Home Energy Report
  • Relief Agencies Assisting with Bill Payments

About Us

  • Careers
  • Newsroom
  • Board of Trustees
  • Board Meeting Minutes
  • Touchstone Energy
  • Executive Staff
  • History
  • Company Overview
  • Statement of Nondiscrimination
  • Bonifay District Office
  • Graceville District Office
  • Sneads District Office
  • Electric Rates
  • Fees
  • WFEC Bylaws

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1.800.342.7400www.westflorida.coop

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