West Florida Electric

1.800.342.7400
1.855.My.WFECA
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West Florida Electric COVID-19 Response - For the safety of our members, customers and employees during the COVID-19 outbreak, our lobbies will be closed to the public. Drive-thru services remain open at all office locations from 8 a.m. to 5 p.m. Members can manage their accounts through the WFEC App, online, over the phone or by visiting our drive-thrus. Applications for new service may be completed online. If you have any questions, please call 800-342-7400.
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Current Light Flashes

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Report & Track Outages Quickly & Easily

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You depend on reliable power. We’re here to provide that power 24 hours a day, 365 days a year. But if an outage should occur, rest assured that we’re here to restore power as quickly and safely as possible.

If you experience an outage, you can quickly and easily report it by calling 844-688-2431 (844-OUTAGE1). Consider keeping the outage number in your contacts list, so you’ll have it handy if you need it.

Before reporting an outage, first check to see if your neighbors’ power is out. If their lights are on, check your fuse box or circuit breaker to make sure the problem isn’t a blown fuse or a tripped breaker. If this is not the issue, please report your outage.

Also, be sure to update your phone number with us by contacting a member service representative. Our reporting system uses the phone number listed on your account to find your account information. During the outage reporting process, if you input your cell phone number but your landline is the only number on your account, the system will have a harder time locating your account information. This may delay our response time to your outage. If there are multiple residents in your home, make sure each number that could be used to report an outage is listed on your account.

We are on call to restore your service, day or night. You can also track outages and restoration progress by viewing our outage map at www.westflorida.coop/outages and on our mobile app. We’re connecting you to convenience 24/7.

  • Energy Efficiency Tip

    Energy Efficiency TipWater heaters can last up to a decade with proper maintenance. Turn down the temperature dial, test the relief valves & flush the tank twice a year.

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Your Bill

  • Pay Your Bill Online
  • Understanding Your Bill
  • Ways To Pay or Receive Your Bill
  • Ways to Reduce Your Bill
  • View Your Account
  • Modify Your Account
  • Levelize Your Bill
  • EZ Pay Power (Prepaid)

Your Electric Service

  • Apply for Service
  • Disconnect Your Service
  • Transfer Your Service
  • Mobile Apps
  • Service Requirements
  • View Current Outages
  • Dual Service Requirements
  • Line Extension
  • Tree Trimming/Right-of-Way

Your Cooperative

  • Mobile Apps
  • Products and Services
  • GenerLink™ Transfer Switch
  • Current Light Flashes
  • Capital Credits
  • Economic Development
  • Electrical Safety
  • Youth Tour Competition
  • Community Involvement
  • The Cooperative Difference
  • Co-ops Vote
  • Outdoor Lighting
  • Medically Essential Service
  • WFEC Member Survey
  • Solar Energy

Save Energy, Save Money

  • Energy Audits
  • Together We Save
  • Manufactured Home Program
  • H2O Plus
  • DIY Energy Savings Tools
  • Customized Home Energy Report
  • Relief Agencies Assisting with Bill Payments
  • Electric Vehicles

About Us

  • Careers
  • Newsroom
  • Board of Trustees
  • Board Meeting Minutes
  • Touchstone Energy
  • Executive Staff
  • History
  • Company Overview
  • Statement of Nondiscrimination
  • Bonifay District Office
  • Graceville District Office
  • Sneads District Office
  • Electric Rates
  • Fees
  • WFEC Bylaws

Outage Map

2021 West Florida Electric Cooperative, Inc. © All rights reserved.
1.800.342.7400www.westflorida.coop

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