West Florida Electric

1.800.342.7400
1.855.My.WFECA
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Current Light Flashes

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Report & Track Outages Quickly & Easily

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You depend on reliable power. We’re here to provide that power 24 hours a day, 365 days a year. But if an outage should occur, rest assured that we’re here to restore power as quickly and safely as possible.

If you experience an outage, you can quickly and easily report it by calling 844-688-2431 (844-OUTAGE1). Consider keeping the outage number in your contacts list, so you’ll have it handy if you need it.

Before reporting an outage, first check to see if your neighbors’ power is out. If their lights are on, check your fuse box or circuit breaker to make sure the problem isn’t a blown fuse or a tripped breaker. If this is not the issue, please report your outage.

Also, be sure to update your phone number with us by contacting a member service representative. Our reporting system uses the phone number listed on your account to find your account information. During the outage reporting process, if you input your cell phone number but your landline is the only number on your account, the system will have a harder time locating your account information. This may delay our response time to your outage. If there are multiple residents in your home, make sure each number that could be used to report an outage is listed on your account.

We are on call to restore your service, day or night. You can also track outages and restoration progress by viewing our outage map at www.westflorida.coop/outages and on our mobile app. We’re connecting you to convenience 24/7.

  • Energy Efficiency Tip

    Energy Efficiency TipDid you know that 90% of the energy used to operate a washing machine comes from using hot water? Switch from hot to cold to save!

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Your Bill

  • Pay Your Bill Online
  • Understanding Your Bill
  • Ways To Pay Your Bill
  • Ways to Reduce Your Bill
  • View Your Account
  • Modify Your Account
  • Levelize Your Bill
  • EZ Pay Power (Prepaid)

Your Electric Service

  • Apply for Service
  • Disconnect Your Service
  • Transfer Your Service
  • Mobile Apps
  • Text Power
  • Service Requirements
  • View Current Outages
  • Dual Service Requirements
  • Line Extension
  • Tree Trimming/Right-of-Way

Your Cooperative

  • Mobile Apps
  • Products and Services
  • Hurricane Preparedness
  • Medically Essential Service
  • GenerLink™ Transfer Switch
  • Current Light Flashes
  • Capital Credits
  • Electrical Safety
  • Youth Tour Competition
  • West Florida Electric Scholarship
  • Empower Energy Education Workshop
  • The Cooperative Difference
  • Economic Development
  • WFEC Member Survey
  • Solar Energy
  • Outdoor Lighting
  • Co-ops Vote
  • Community Involvement

Save Energy, Save Money

  • Relief Agencies Assisting with Bill Payments
  • Energy Audits
  • Manufactured Home Program
  • Heat Pump Rebates
  • Energy Efficiency Loan Program
  • ChooseEV Electric Vehicle Resources
  • Customized Home Energy Report
  • DIY Energy Savings Tools
  • Together We Save

About Us

  • Careers
  • Board of Trustees
  • Board Meeting Minutes
  • Touchstone Energy
  • Executive Staff
  • History
  • Company Overview
  • Statement of Nondiscrimination
  • Bonifay District Office
  • Graceville District Office
  • Sneads District Office
  • Electric Rates
  • Fees
  • WFEC Bylaws

Outage Map

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1.800.342.7400www.westflorida.coop

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