October 10, 2018 is a day most of us will not ever forget. That’s the day Hurricane Michael turned our lives upside down. Michael is the first Category 4 hurricane to make landfall in Florida’s Panhandle since record-keeping began in 1851. It has been documented as the third most intense hurricane landfall in recorded U.S.
history and is the strongest storm to ever hit Florida's Panhandle.
The day after it rolled through our area, only 191 meters on WFEC’s distribution system actually had power. That means, over 27,000 meters on our system were not receiving any power at all. Downed lines and broken poles were a common sight. In fact, WFEC had to replace as many as 4,526 poles across its service area. Many of the co-op’s members continue struggling in the aftermath of this storm and our thoughts and prayers remain with them.
As previously announced, the co-op will not charge delinquent fees or penalties at this time. Normal business operating procedures will resume on January 1, 2019. This will, hopefully, help our members get through the holiday season. We are not disconnecting services to prepaid accounts or other accounts at this time. Payment extension arrangements are being made with members as needed upon request.
WFEC has also provided a list of agencies that can assist our members with paying their electric bills below. If you have specific questions relating to your account, please contact your district office or call 800-342-7400.