West Florida Electric

1.800.342.7400
1.855.My.WFECA
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Home / Your Cooperative / Current Light Flashes

Current Light Flashes

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Member Portal Make-over

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West Florida Electric Cooperative’s member portal recently got a new look and has transitioned to a new member service portal (accessed through the pay bill button on our website). The new portal is designed to offer you improved features in an easy-to-navigate design. Due to this change with the portal, the login process has changed. The old member portal allowed members to login using either your member number or a custom login ID. The new portal requires you to login using your full account number (your member number plus the three-digit member separator at the end ex. 123456001).

If you have multiple accounts, you will still be able to see all of your accounts under one login – regardless of which member separator you use for the actual login.

If you are already using a custom login ID, you should be able to continue accessing the portal unless your login ID was numeric only. If this is the case, you need to login using your account number and change your login ID to an alpha-numeric ID. Note: When setting passwords for both the customer service portal and the mobile app, only the following special characters are acceptable (!@#$%) as part of your password. Using the member portal, you can pay online, and set up convenient billing and payment options, like electronic billing and automatic bank draft.

Just visit our website (www.westflorida.coop) to create an account or sign in to the member portal. It's an easy and convenient way to make payments.

  • Energy Efficiency Tip

    Energy Efficiency TipAre your ducts in a row? Meaning, have you checked your air ducts for leaks? Seal minor leaks with heat-approved tape. Large job? Call a pro!

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Your Bill

  • Pay Your Bill Online
  • Understanding Your Bill
  • Ways To Pay Your Bill
  • Ways to Reduce Your Bill
  • View Your Account
  • Modify Your Account
  • Levelize Your Bill
  • EZ Pay Power (Prepaid)

Your Electric Service

  • Apply for Service
  • Disconnect Your Service
  • Transfer Your Service
  • Mobile Apps
  • Text Power
  • Service Requirements
  • View Current Outages
  • Dual Service Requirements
  • Line Extension
  • Tree Trimming/Right-of-Way

Your Cooperative

  • Mobile Apps
  • Products and Services
  • Hurricane Preparedness
  • Medically Essential Service
  • GenerLink™ Transfer Switch
  • Current Light Flashes
  • Capital Credits
  • Electrical Safety
  • Youth Tour Competition
  • West Florida Electric Scholarship
  • Empower Energy Education Workshop
  • The Cooperative Difference
  • Economic Development
  • WFEC Member Survey
  • Solar Energy
  • Outdoor Lighting
  • Co-ops Vote
  • Community Involvement

Save Energy, Save Money

  • Relief Agencies Assisting with Bill Payments
  • Energy Audits
  • Manufactured Home Program
  • Heat Pump Rebates
  • Energy Efficiency Loan Program
  • ChooseEV Electric Vehicle Resources
  • Customized Home Energy Report
  • DIY Energy Savings Tools
  • Together We Save

About Us

  • Careers
  • Board of Trustees
  • Board Meeting Minutes
  • Touchstone Energy
  • Executive Staff
  • History
  • Company Overview
  • Statement of Nondiscrimination
  • Bonifay District Office
  • Graceville District Office
  • Sneads District Office
  • Electric Rates
  • Fees
  • WFEC Bylaws

Outage Map

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1.800.342.7400www.westflorida.coop

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