At the co-op we always refer to those we serve as members. In a world where similar relationships are usually driven by profit and the bottom line, some may be skeptical when we use the quaint term "member."
Yes, there is a difference to being a member of a cooperative. You are more than just a customer, which is why we stress the word “member.” It is an important word.
It is important to say “member” when we communicate with you, to remind you that you are a part of the cooperative. It is not meant to be an exclusive word because membership is open to anyone who can use our service and accept the responsibility of membership.
“Member” is an important word for the cooperative board of trustees, management and employees. It keeps us focused on who we serve and who stands to benefit as we carry out our responsibilities.
Many of the ultimate decisions about the co-op are made by the board of trustees that is composed of members just like you. There are nine trustees, each representing a district of the co-op.
We invite you to attend our annual meeting each year. During the Annual Meeting/Member Appreciation Day, we try to make it fun, serving up a meal and offering entertainment and door prizes.
We take many steps to provide reliable, affordable electric service and maintain a not-for-profit status. When we have margins at the end of the year, we allocate them back to every member in the form of capital credits. All members receive a portion, according to how much power they used. (Please see the notice on page 3 regarding capital credits for this year.)
We have a variety of programs and policies designed to maximize the benefit of membership. Some are described on our website, www.westflorida.coop. We discuss many of them in this monthly publication, The Current Light Flashes. 89085002
We try to save you money too. If your home has a lot of challenges, we can perform an energy audit
to help determine ways to make it more energy efficient. This is a free service for all WFEC members.
We offer information on simple ways you can be more energy efficient, which will help lower your power bill.
Lower your power bill? How many of those other companies help you find ways to spend less money with them?
There are many, many other ways being a member of WFEC is different. The list could go on and on.
Remember, you are more than a customer to us. You are a member of the cooperative.