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Summer is here, school is out and families are gearing up for a few months of fun and relaxation. While summer brings fun in the sun, it can also bring the occasional severe storm. In the event of a power outage, you can trust that West Florida Electric Cooperative (WFEC) is ready to respond.

The major cause of most power outages comes from damage to power lines due to falling trees and branches. We work year round – through right-of-way clearing – to ensure power lines in our service territory stand little risk of being damaged by trees, branches or other types of vegetation.

Despite our best efforts, during major storms, damage can occur to transmission stations, substations and power lines. When this happens, our first priority is to safely restore power to as many members as possible in the shortest amount of time.

We start by mobilizing our line crews and other critical staff. Every phone line available is utilized to take your outage report calls. The big problems are handled first – like damage to transmission lines, which serve thousands of people. These problems must be corrected before we can focus on other areas where more localized damage may have occurred.

WFEC’s line crews inspect substations to determine if the problem starts there, or if there could be an issue down the line. If the root of the problem is at the substation, power can be restored to thousands of members.

Next, line crews check the service lines that deliver power into neighborhoods and communities. Line crews repair the damaged lines, restoring power to hundreds of people. If you continue to experience an outage, there may be damage to a tap line outside of your home or business. Make sure you notify WFEC so crews can inspect these lines. 

We will do our best to avoid power outages, but sometimes Mother Nature has other plans. Be sure to check our online outage map on our website (westflorida.coop) or our Facebook page on your smartphone for the latest updates during a power outage.